SHOPPING POLICIES

REFUNDS AND EXCHANGES:

Please contact me at kristen@alanahtextiles.com if you wish to return or exchange your item. Returns and exchanges are accepted within 10 days of arrival. Items must be shipped back in the original packaging, in the condition in which they arrived, no stains, tears, etc, in order for a full refund to be issued. The buyer is responsible for the return shipping charges. If your order is damaged when it arrives, please contact me as soon as possible and include a photo of the damaged item. 

PACKAGING:

All items will arrive thoughtfully packaged, perfect for gift giving! 

SHIPPING:

Shipping costs cover the weight of your product and the packaging. All orders are shipped USPS priority mail. Your order will include a tracking number, which will be emailed to you as soon as your order ships. 

Since all items are made by hand, please allow two weeks of studio time before your order ships. If you need a quicker turnaround time, please let me know and I will do my best to accommodate you.